Leading Transportation Customer
A leading transportation customer made a bold decision to build out an Enterprise Cloud Enablement (ECE) platform, founded upon Amazon Web Services to allow its internal technology consumers and business colleagues to quickly provision high quality and secure infrastructure in AWS. They partnered with Versent in order to lay the foundation for a successful digital roadmap to build from.
“The challenge for Versent was to provide an ASX Top 10 company … with a strong security foundation without necessarily slowing down the speed of product delivery with complexity from security. Versent has developed our security principles based on our experience with successfully and securely deployed applications into AWS. These principles leverage AWS services to implement security controls and guard rails for AWS customers. The foundations of [the] ECE platform are built on Versent’s security principles. A testament to our strong principles is the successful PCI Compliance Audit that the platform has undergone recently.” General Manager – Infrastructure & Service Delivery.
Consolidation was also required to leverage the data collected across the various pre-existing websites and transactions. The business also needed to simultaneously provide on-demand internal services with quicker value back to the business. To meet the various challenges, an enterprise-scale cloud infrastructure solution was proposed, with delivery to follow Amazon Web Services’ (AWS) best-practice methodology. From the very beginning, the customer was looking to benefit from the consistency & confidence DevOps principles brings thanks to strong automation & repeatability, as well as embrace the “always on” nature of AWS’ public cloud.
The range of service requirements included Change Management, Compliance, Event Monitoring, patching, incident response and BCP / DR.
To assist with these challenges, Versent was selected as the implementation partner to lay technology foundations that could enable rapid change, which took shape in the form of a centralised, built-for-purpose Enterprise Cloud Enablement (ECE) solution, housed within a fully automated, native AWS cloud environment.
The ECE solution relied on two key elements to make it successful: core Amazon IaaS offerings (EC2, EBS, S3 etc.), as well as managing more complex infrastructure as software to enable management of both at the same time, i.e. full stack automation. With a focus on discipline and automation, the solution was developed in a ‘build factory’ using a variety of fit-for-purpose, open source and major provider tools, all set up as non-proprietary ecosystems.
The Versent security principles applied included enabling CloudTrail logs in all Regions and logging all application logs in CloudWatch. Monitoring and logging was integrated with Sumologic, managed by Versent Managed services team. This provided advanced metrics on the multiple AWS Accounts they managed for the organisation. These metrics are currently used to investigate and apply mitigations to any malicious activity on the AWS environments.
“During the project, our AWS security posture was kept aligned to our enterprise security model. This helped us achieve our “Secure Cloud Adoption” goal while maintaining speed of delivery.” GM – Infrastructure & Service Delivery.
An internal customer team was built as part of establishing the platform, and additional benefits such as improving the speed in which the critical business functions were able to work became present.
“Versent delivered the solution in just four months and the benefits to our business were almost instant. We’ve seen an increase in collaboration, zero downtime, and improved speed to market. This has allowed us to make quicker decisions and implement changes with much faster outcomes also provided immediate value-add. It has also allowed our internal teams to continue managing the platform and the stream of projects which now stem from it.” GM – Infrastructure & Service Delivery.
The ECE project formed part of a larger program and was a significant and meaningful step for the customer strategy. It also enabled build patterns developed during the ECE project that are repeatable and of the highest quality. This repeatability drives cost efficiency for new technology and digital initiatives.
The solution laid the foundations for a new means of customer engagement, and the delivery of new consumer-facing content and products with a higher degree of quality – due to the streamlining of multiple internal functions.
“Additionally, we were able to provide value back to the business by making critical applications always available, but more importantly, a quicker turnaround time frame … to win more business”. GM – Infrastructure & Service Delivery.