Automation, scalability, easy iteration – enabled
Foster customer advocacy with user personalisation and data integrity.
Consumers increasingly demand and expect a highly personalised brand experience.
Organisations need to have a holistic, omnichannel view of the customer’s journey. In addition, data-holders need to uphold self-sovereign identity – the principle of consumers owning and controlling their digital identity, with high expectations of UX and consent management. Privacy and fraud concerns are high for consumers, and tied to brand trust and affinity.
Work from Anywhere as the norm has heightened the need for robust Enterprise IAM
Moving beyond identity provisioning and governance for compliance requirements, enterprises are increasingly realising the full productivity and user benefits of comprehensive workforce IAM solutions. This is compounded by a mobile-first, BYOD and remote working culture, necessitating strong authentication practices with embedded security.
Why upgrade your IAM capabilities?
To be compliant
- Identity governance
- Regulatory obligations (SOX, BASEL III, PCI, HIPAA)
- Privacy legislation (Privacy Act, GDPR)
- Security protocols & standards
To make money
- Easier / more compelling partner access and integration
- Customer acquisition – Federation / SSO / Open Authentication makes registration and access easier for customers
- Customer retention – enhanced UX; integrated access to services; trust in services delivered
- Faster time-to-market for new digital offerings
- Progressive profiling for sharper customer insights
To save money
- Employee productivity (self-service, easy and fast access to the right productivity tools)
- Automation of user account management frees up operational team to focus on value-added initiatives
- Streamlined operations
Accelerating & de-risking IAM implementations
Our approach to product deployment, configuration and implementation ensure our customers’ IAM solutions are highly resilient, scalable, and with pattern-based capability to support rapid integration to customer-facing applications. We do this across federation and Access Management, authentication and authorisation capabilities.
Customer Success.
Featured Case Study
Service NSW is an agency of the New South Wales (NSW) government which provides the state’s citizens with access to more than NSW government services, from applying for a child’s birth certificate to licences for starting a business.
See case study →Operationalising your IAM solution.
Versent’s Managed Services team can run your cloud IAM solution, as well as train and upskill your team on operational requirements. Our specialist IAM team are highly skilled operational engineers with extensive industry experience in many different industrial contexts. We’ll make sure your new identity platform runs smoothly, so your IT team can stay focused on business growth-oriented initiatives.
If you need to pivot your online platforms, we can take care of upgrades, app integration and architectural modifications. Working with Versent, you’ll be confident that your users are enjoying the best possible security and personalisation features.
Some of our Identity customers
33.6 million
identities under management
99.9999%
average uptime achieved
Identity Management at scale
Versent’s deep expertise and experience in IAM ensures your customer, employee and partner data are leveraged to create individualised, productivity-inducing user-journeys, whilst securing PII from threats.