Creating value. Removing constraints
We’re building a future free from the constraints of technology and, in doing so, helping our customers compete with full force in their race to deliver customer value.
We love to share how we are bringing that mission to life. Take a look at what we’re working on, what we’ve done recently, and what we’re thinking about.
Our Work
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Superannuation
Rest upgrades to an AWS cloud platform with enhanced customer experience
Rapid time-to-service of Amazon Connect and subsequent improvements in call centre operations emerged from upfront alignment of expectations and requirements between the Rest and Versent teams. Versent facilitated scoping workshops on Day One, adopting a tight- communication model of continuous customer verification at every step of the project.
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Featured Insights
Featured News
Customer Success.
Featured Case Study
Service NSW is an agency of the New South Wales (NSW) government which provides the state’s citizens with access to more than NSW government services, from applying for a child’s birth certificate to licences for starting a business.
See case study →Reach out for a conversation.
Case Studies
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See Case study →
Large Industrial Customer
Industrial
“When building cloud native – the most important thing is to build trust in those you are working with. Build rapport so you can distribute throughout the team more effectively.”
Manager
Digital Strategy and Capability.
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See Case study →
Leading Transportation Customer
Transport
“During the project, our Cloud security posture was kept aligned to our enterprise security model. This helped us achieve our “Secure Cloud Adoption” goal while maintaining speed of delivery.”
General Manager
Infrastructure & Service Delivery
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See Case study →
Rest
Superannuation
Versent built a complete solution for us. Our previous telephony solution was a per-user pricing model – it was simply too expensive. With Amazon Connect’s pay-per-minute pricing, we could bring on these teams, enabling a better customer and business experience, as well as benefit from a more cost-efficient billing model.
Simon Smith
General Manager Technology, Rest
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See Case study →
Land Services South Australia
Real estate
We have realised significant cost savings in the switch to cloud-based computing, storage and operations. Our core applications are now far more resilient and we are in much better position to respond to dynamic business requirements. Reducing TCO and improving resilience and agility were the key drivers behind the cloud transformation project, and we’ve achieved all of those objectives.
Michael Kinnane
Chief Information Officer, LSSA