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Organisation
Service NSW
Industry
Employees

Service NSW were operating across a number of individual web portals and backend legacy systems, with limited integration abilities and multiple usernames and passwords for its citizens. They realised they needed a digitisation strategy to connect its multiple processes and platforms, creating a seamless customer experience while ensuring customer data was secure.

The agreed solution was to create an ‘island’, which would allow developers from all over the world to access the specific environment they needed to conduct their work, without adversely affecting production environments or breaching any regulations. The ‘island’ housed a ‘factory’, which produced the artefacts that were required, on an as-needed basis. By focusing on long-term success rather than short term workarounds, Versent were able to collectively meet everyone’s needs and deliver an innovative, cost effective solution for the customer that also met with strict global compliance and regulatory guidelines.

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mel

Melbourne, Victoria, Australia
Level 4, 145 Russell Street Melbourne VIC 3000

syd

Sydney, NSW, Australia
18-20 York St, Sydney NSW 2000

bNE

Brisbane, Queensland, Australia

SG

Singapore, Singapore
melbourne
SYDney
brisbane
singapore